Use the Billing settings page to review your current plan, payment details, and billing-related account information. This page helps you understand how your organization is billed and where to manage subscription details.
What you can do on this page
On the Billing page, you can view the billing information connected to your workspace or organization. Depending on your role and plan, you may also be able to update payment methods, review invoices, or manage your subscription.
Open Billing settings
You can access Billing from your account or organization settings area. Once opened, you can review your current billing details in one place.
- Sign in to GoodHelp.
- Open your settings or organization settings.
- Select Billing.
- Review the available billing information and actions on the page.
Common billing tasks
Review your current plan
Check which plan your organization is currently using and confirm the billing status. This can help you verify renewal timing, plan level, or subscription state.
Update payment information
If payment management is available, you can update the card or payment method used for your subscription. Keeping this information current helps prevent billing interruptions.
View invoices or billing history
You may be able to access past invoices, receipts, or payment history from this page. This is useful for recordkeeping and expense reporting.
Troubleshooting
If you cannot edit billing details, you may not have the required permissions. Contact your organization owner or admin for help.
If billing information appears missing or incorrect, refresh the page and try again. If the issue continues, contact GoodHelp support with details about your account and what you expected to see.